Apprenticeship as an IT Specialist – Systems Integration (all genders)

You want to know how servers, end devices and networks work together. This apprenticeship profile introduces you to the installation, operation and troubleshooting of IT systems. You learn to document technical tasks properly and help users in an understandable way.

A computer has no connection or a user cannot sign in. You learn to check connectivity, DNS, permissions and services step by step. Under guidance, you set up systems and document changes. Backup and secure administration are practised through learning assignments. You record how a cause was identified and how the solution can be verified.

• Learn about operating systems, networks and basic server services through practical tasks.
• Contribute to setting up and supporting end devices and IT infrastructure.
• Narrow down faults under guidance, test solutions and document the results.
• Learn the fundamentals of access rights, backup and secure system administration.
• Analyse network, DNS and login issues under guidance using simple diagnostic steps.
• Document the setup and recovery of test systems and verify them afterwards.

You do not need to bring a complete technical specialisation when you start. What matters is interest, willingness to learn and readiness to complete practical tasks carefully.

• Interest in IT systems and in understanding why a connection or application is not working.
• Care, willingness to learn and respectful communication with users and the team.
• Willingness to coordinate apprenticeship assignments with vocational school and workplace requirements.

This knowledge is helpful, but you do not need to have all of it at once. In your application, describe where you have already gained practical experience and which areas you would like to explore in greater depth.

• Initial experience with personal computers, networks or operating-system installation.
• Internships, school projects or clearly documented personal IT projects.

This profile prepares you for an apprenticeship in systems integration. Remote options will be aligned with practical learning assignments; the start date and specific arrangements remain to be confirmed before publication.

The intended workplace is Cologne or remote. We will coordinate practical apprenticeship tasks, vocational school and necessary in-person appointments within the apprenticeship framework.

This role profile is intended for an apprenticeship. The start date, specific organisation and compensation will be clarified together before a binding agreement is made.

Show us in your application which experience or interests you bring to this role. A CV and relevant project examples, certificates or work samples will help us assess your professional background. Please do not send confidential customer data, credentials or protected source code.

Tell us your preferred apprenticeship start date and whether you prefer Cologne or remote work.

If you have questions about the role, contact our recruitment team at hr@otoko.com. Inclusion in the applicant pool is voluntary and takes place only with separate consent; it is not a prerequisite for reviewing your application.