Integration platforms

Your systems need to work together.

When point-to-point connections become unmanageable, we create an organized integration layer. It takes on defined transformations, routing and error handling between applications, databases and partner systems, with clear responsibility for each data flow.

What we take care of Discuss your project

Integration architecture with interface catalog · Planning and implementation by OTOKO®

Your brief for OTOKO®

What we take care of for you.

An integration platform is meant to bundle shared technical tasks, not to invisibly absorb every business rule. We record existing connections, data ownership and freshness requirements. Synchronous calls, messages and scheduled file transfers are chosen to fit the case. Existing licenses and expertise feed into the choice of platform or open-source components. A shared data model helps where it has a stable business meaning; local specifics are not simply overwritten.

The possible scope of services

Integration architecture with data ownership, synchronous and asynchronous flows and error handling
Canonical data model for master data such as customer, item and contract
Connection of SAP, Microsoft Dynamics, Salesforce, databases and partner systems
Process automation with Camunda for workflows across several systems
Retries, dead-letter queues and reconciliation runs for lost messages

We define the specific scope, your involvement and the acceptance criteria before the start.

Technology explained clearly

How we carry out the task.

Errors become actionable states

Every route receives rules for retries, maximum wait time and escalation. Messages that cannot be processed automatically go into a separate error queue with controlled correction. Successful technical receipt is distinguished from a case that is complete from a business perspective. Correlation identifiers connect the steps without logging sensitive payload data everywhere. After a disruption, reconciliation runs check which business cases are missing or contradictory.

Approve changes together with the target systems

Transformations and configurations are versioned and tested with sample data. An update of a target system triggers a matching contract test. Your team receives an interface directory, owners and runbooks for retries and correction. Acceptance testing includes interruption and restart of at least one representative route.

Meeting room at the OTOKO® Cologne office

A verifiable result

What you keep working with.

Integration architecture with interface catalog
Operational integration platform with flows as code
Canonical data model with responsibilities

The handover brings together implementation and documentation. Together, we review the agreed cases and record any remaining tasks.

Your project in detail

Manage connections centrally without creating new complexity.

We build integration platforms for recurring data and process connections. The focus is on transparent workflows, reusable rules and an operating organization that can address errors in a targeted way.

Choose integration patterns that fit the task

File transfer, synchronous API and asynchronous messaging solve different problems. We classify every data flow by timeliness, reliability and business-level feedback. From this follow the connectors, transformations and the behavior when a counterpart is unreachable.

Reusable building blocks make sense when they actually represent the same rule. Business-specific special cases are not forced into a global transformation. We define naming conventions, versioning and responsibilities so that new connections do not create dependencies between all involved systems that are hard to trace.

Error handling and change as part of the platform

A failed case must be traceable to its business context. We plan quarantine or error areas, clear notifications and controlled retries. This includes deciding which data is required for diagnosis and who is allowed to see it.

For changes, we use separate environments and agreed tests with source and target systems. Connection data and secrets are managed separately from the business logic. The handover includes not just an overview of the flows but concrete instructions for troubleshooting and for adding further interfaces.

Illustrative project scenario

How the service helps in everyday use.

Example: Orders need to flow from a portal into the ERP system and logistics. The platform handles mapping and delivery, keeps track of the business status and makes failed cases available for clarification. An outage in logistics results in a visible intermediate state instead of the order being lost unnoticed.

This example explains a possible process and is not a customer reference.

Before the first step

Your questions about Integration platforms.

Does every connection have to run through the same platform?

No. Simple or time-critical connections may need other paths. We define well-founded integration patterns instead of standardizing everything technically.

Who handles a message that is rejected for business reasons?

This is defined per route. Technical operations can narrow down the cause; data corrections or business approvals often require the responsible business unit.

Your project

Which task would you like to solve?

Describe your situation and the desired result. The selected service will be included in the contact request.

Request this service

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Your systems need to work together.