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Services from OTOKO®

Turning your data into support for everyday work.

We build data platforms, automate data flows and develop analyses, forecasting models and AI assistants. You order a specific use case with a verifiable benefit, from the initial data review through integration to agreed operations.

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6 specific services

How can we support you?

AI alone does not answer questions of data quality, responsibility or cost-effectiveness. That is why we separate the tasks: making data available, understanding key figures, testing predictions and integrating generative models in a meaningful way. You can order each area on its own. For a complete project, we combine the results into a solution your employees can use within their existing workflows.

01

Data platforms

Reports, forecasts and assistants need reliable data. OTOKO® plans and implements a data platform that brings your sources together, controls access and provides data for specific tasks. The starting point can be a single domain, such as sales, production or service.

Service in detail
02

Data integration

When figures from ERP, CRM and production do not match up, a nicer dashboard will not help. We develop data pipelines that connect sources, standardize formats and handle faulty inputs visibly. Your business unit can trace where a value comes from and when it was last updated.

Service in detail
03

Business intelligence

A key figure should mean the same thing in sales, finance and management. We develop shared data models, understandable dashboards and traceable reports. Instead of more individual analyses, your teams get an aligned basis for decisions.

Service in detail
04

Machine Learning

Forecast demand, detect anomalies or plan maintenance more effectively: we build models for a clearly defined decision process. We measure whether they help by comparing them with your current process and a simple baseline, before extensive integration work begins.

Service in detail
05

AI assistants & RAG

Employees look for answers in manuals, tickets and internal documents. We build assistants that find matching content, show sources and respect the access rights of your systems. Actions in business systems are planned and approved separately from pure knowledge search.

Service in detail
06

MLOps & AI operations

After the pilot, data, models and requirements keep changing. OTOKO® sets up versioning, approvals, monitoring and controlled updates for your AI applications. Your team knows which version is running, how its quality was assessed and how to roll back if problems occur.

Service in detail
Meeting room at the OTOKO® Cologne office

Scoping the work properly

A clear starting point. A shared goal.

The data platform and the business AI use case are planned together. Cloud infrastructure, custom interfaces and security reviews are complementary services with their own scope. A model replaces neither business approval nor the review of legal requirements.

Bring your situation, the systems involved and the result you want. We clarify which service enables the next step and what preparation is required for it.

Discuss your situation

How the services fit together

From a data problem to a usable AI application.

OTOKO® combines data engineering, analytics and AI development. You can resolve a single bottleneck or combine several services into one continuous project. The starting point depends on what you are missing today for a reliable decision or a working process.

Data foundation, analytics or assistant: the right starting point

If information is spread across many systems or key figures contradict each other, we start with data integration and a suitable platform. If decision makers need a better overview, business intelligence follows with aligned definitions. Recurring forecasting or classification tasks can justify machine learning; a good data foundation remains a prerequisite for that.

AI assistants are particularly suitable when approved knowledge needs to be found and presented in an understandable way. However, they do not automatically resolve missing documentation or unclear permissions. We test the use case with realistic questions and link answer quality to responsibility for the underlying content.

Plan a pilot so that a decision becomes possible

A pilot is given a limited task, suitable sample data and agreed evaluation criteria. Besides business quality, we consider the effort for integration, ongoing use and support. The result can be a rollout recommendation, but equally a well-founded adjustment of the approach or the decision to improve data quality first.

For the production rollout, permissions, interfaces, monitoring and responsibilities are added. Changes to data and models need a defined review process. Your team receives not just a model but the agreed processing steps and a basis for using and further developing it.

Guidance for your project

This is how your project could begin.

Possible starting point: A service department wants to find approved answers faster. We first review documents and access rules, trial an assistant with known questions and evaluate results together with the future users. Automated actions in business systems are considered only later, as a separate extension.

We align the starting point with your goals and existing systems.

Before the first step

Your questions about AI & Data.

Can we start with a single service?

Yes. The 6 services can be planned as clearly scoped work packages. Together we clarify the situation, the prerequisites and the result you need first. The subpages show the respective scope and the technical decisions.

How is the specific project scope defined?

Before implementation, we agree on goals, affected systems, involvement, results and acceptance criteria. Open technical questions can first be clarified in a current-state review or a pilot. Additional tasks are assessed for their impact on effort and schedule.

What happens after the handover?

Documentation, briefing and responsibilities are covered in the engagement. If OTOKO® takes on ongoing tasks, we agree on an operating scope for them, including service hours and escalation paths. Your team can also take the results forward itself or with existing partners.

What should we know about “AI & Data”?

AI alone does not answer questions of data quality, responsibility or cost-effectiveness. That is why we separate the tasks: making data available, understanding key figures, testing predictions and integrating generative models in a meaningful way. You can order each area on its own. For a complete project, we combine the results into a solution your employees can use within their existing workflows.

How does OTOKO® support “Data platforms”?

Reports, forecasts and assistants need reliable data. OTOKO® plans and implements a data platform that brings your sources together, controls access and provides data for specific tasks. The starting point can be a single domain, such as sales, production or service.

What services does “Data platforms” include?

Target architecture with storage layers, zones for raw and prepared data and an access concept Build with Terraform and Kubernetes, reproducible for test, acceptance and production Data catalog with lineage, owners, quality rules and retention periods Encryption at rest and in transit, key management in an HSM on request Monitoring, backup and recovery with documented recovery times

What results will we receive from “Data platforms”?

Operational data platform with infrastructure as code Data catalog and data model Operations manual with access and emergency concept

What matters when considering “The platform follows your business units’ questions”?

The decisions that data should support come first: which datasets must be available daily, which events immediately and which historical values are needed. From this, we derive the data model, storage needs, update frequency and owners. A data lake takes in different types of raw data; a warehouse provides curated data for analysis. A lakehouse combines these properties but does not replace data ownership. An existing platform is first checked for extensibility before a new one is introduced.

What should we know about “Keeping raw data, validated data and approvals apart”?

We design separate processing layers with traceable transitions. Incoming data is tagged with its origin, load time and a schema; quality rules decide which data is processed further and which is routed for clarification. Repeatable load processes prevent a restart from duplicating figures. Roles are tied to data domains, development access is restricted and retention rules are built into the technical setup. Architecture decisions on file formats, partitioning and compute capacity are tested against your queries and data volumes, so inexpensive storage does not lead to disproportionately expensive analyses.

How does OTOKO® support “Recovery must work in practice”?

For acceptance, we look not only at a successful analysis but also at missing sources, damaged inputs and restarting after a failure. Your team receives the data model, an operations manual and named responsibilities. For planning, sample reports, a list of data sources, known data volumes and the intended user groups are helpful. A data catalog shows what has been captured and where the picture is still incomplete.

What matters when considering “Data integration”?

When figures from ERP, CRM and production do not match up, a nicer dashboard will not help. We develop data pipelines that connect sources, standardize formats and handle faulty inputs visibly. Your business unit can trace where a value comes from and when it was last updated.

What services does “Data integration” include?

Connection of SAP, Microsoft Dynamics, Salesforce, databases, files and APIs Batch and streaming pipelines with validation rules for format, duplicates, completeness and plausibility Versioned pipelines with automated tests and a release process Traceable data lineage from the source to the report Operations with alerting on failed runs and quality violations

What results will we receive from “Data integration”?

Pipelines as code with tests Validation rule set and quality reports Lineage record per data set

What should we know about “Connecting load paths with business rules”?

ETL means transforming data before loading it into the target; with ELT, processing takes place mainly in the target platform. We choose based on data volume, protection needs and available compute resources. More important than the acronym are rules for mandatory fields, units, time values and business keys. A missing price, for example, must not silently become zero. Faulty records get a traceable clarification path with an assigned owner and options for corrected processing.

How does OTOKO® support “Making changes and reruns manageable”?

For incremental processing, we store progress and lineage. Delayed events, later corrections and deleted source data need their own rules. Change data capture can record database changes; we check whether that fits based on the database, permissions and the impact on source operations. Versioned transformations and test datasets safeguard changes to columns and formats. For repeated deliveries, we use stable identifiers or matching rules, so an invoice delivered again does not appear twice in the analysis.

Your project

Which task would you like to solve?

Describe your situation and the desired result. The selected service will be included in the contact request.

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